Case Study: Sixwheel Tanker Booking – Full-Cycle Utility Service Management

To modernize utility-based tanker services, we delivered an app ecosystem that empowers users to book water or sewage tankers via mobile. Service providers coordinate orders, assign drivers, and manage schedules through their apps. A robust admin portal supports backend staff with reports, analytics, and order tracking. The result is a fully digital experience that boosts efficiency, transparency, and customer satisfaction.

Customers and service providers lacked a streamlined platform for booking and managing water or sewage tankers. Manual coordination and cash-based payments led to inefficiencies, delayed deliveries, and poor customer experience. Admins struggled with real-time tracking and reporting of service orders.

We developed a full-stack system including three mobile applications—Customer App, Service Provider App, and Driver App—each built for its specific user role. Customers can easily book water or sewage tanker services using ApplePay or STCPay. Providers manage orders, drivers, and delivery timelines, while drivers receive real-time assignments and tracking. A powerful web-based admin panel enables complete order visibility and report generation.

The solution was successfully launched in Saudi Arabia, transforming the way tanker services are booked and managed. Customers can now schedule, track, and pay for services via mobile. Service providers and drivers operate more efficiently, with real-time order management and GPS tracking. The admin panel provides detailed analytics for business operations.

Key Features Delivered

• Customer App: Book water/sewage tankers, real-time tracking, ApplePay & STCPay integration
• Service Provider App: Order management, driver assignment, delivery tracking
• Driver App: Receive delivery requests, live navigation, update service status
• Admin Web Portal: Dashboard, reporting, customer and service analytics
• Multi-role architecture: Separate flows for customers, providers, and drivers
• Live GPS vehicle tracking and order status updates