Pood bridges the physical and digital shopping experience like never before — making it easier for users to shop smarter, save more, and earn better, all from a single app.
The Challenge
Disconnected Retail and Service Experiences
Consumers were juggling multiple apps to shop, track expenses, find deals, access services, and look for part-time work. Retailers struggled to retain customer attention in the competitive online-to-offline space, with no single solution bridging shopping, saving, and service needs in one place.
Our Solution
A Unified App Ecosystem
SmartCart introduced a comprehensive mobile platform tailored for both consumers and vendors. The app integrates ten powerful features, each designed to simplify and enhance the everyday shopping and earning experience:
🔹 1. Easy Registration & Referral Rewards
Fast onboarding with an incentive-rich referral system encourages user growth and engagement.
🔹 2. Nearby Store Offers Notifications
Geo-targeted push notifications keep users informed about local deals, increasing in-store traffic and conversions.
🔹 3. Shopping Plans Made Simple
Users can organize and manage shopping trips efficiently using customizable checklists.
🔹 4. Effortless Offer Redemption
One-click redemption functionality makes it easy for users to take advantage of discounts without hassle.
🔹 5. Wishlist Management
Allows users to curate favorite stores, items, and categories — boosting future engagement and loyalty.
🔹 6. Order and Collect
Enables users to order from nearby stores and pick up items conveniently, bridging the online-offline gap.
🔹 7. Order & Bill Tracking
Centralized tracking of orders and digital billing promotes transparency and budgeting ease.
🔹 8. Job Listings Near You
Empowers users with access to hyperlocal employment opportunities from partnered stores.
🔹 9. Professional Services
A built-in service marketplace lets professionals list services and users request help on-demand.
🔹 10. Customer Care Support
In-app support ticketing system ensures users always have access to help when needed.
The Results
📈 30% Increase in daily active users within the first 3 months.
💬 User Engagement up 45%, thanks to real-time offers and wishlist features.
🛒 40% Boost in Order Conversions via the Order & Collect model.
🤝 Vendor Satisfaction Score of 92%, with positive feedback on job listing and service modules.
🌍 Expansion into 4 new regional markets due to app scalability and local relevance.