Case Study: Web-Based Diet Meal Ordering Platform for Lowcal Bahrain

To scale their diet food service beyond mobile apps, Lowcal needed a responsive web solution that handled customer subscriptions and internal operations seamlessly. We delivered a fully integrated system where customers subscribe to tailored diet plans, while staff manage orders from kitchen to delivery using an intuitive admin interface. This digital transformation streamlined the customer experience and enhanced operational agility.

Lowcal faced challenges managing diet food subscriptions, daily menu planning, and order tracking using traditional methods. Customers required an easy, non-app-based way to subscribe, preview menus, and manage diet plans from desktops or tablets. Internally, Lowcal needed an advanced admin panel for operations—from kitchen orders to last-mile delivery tracking.

We built a responsive web-based diet ordering and management system that allows customers to subscribe to weekly or monthly diet plans, view upcoming meals, monitor calorie intake, and manage delivery preferences. Admins manage the entire back-office operation—approving subscriptions, scheduling food prep, assigning drivers, and tracking real-time delivery status. Integrated with Bahrain’s BenefitPay gateway for seamless digital transactions.

Lowcal successfully launched its web ordering platform alongside its mobile apps, delivering a unified experience across platforms. Customers can now manage their diets online without downloading an app. Admins and kitchen staff coordinate via the dashboard, improving meal accuracy, delivery timing, and business visibility through reports.

Key Features Delivered

• Web Ordering Portal: Weekly/monthly subscription management
• Menu Preview: View upcoming meals and calorie breakdowns
• Secure Digital Payments: Integrated with BenefitPay and other options
• Admin Dashboard: Control subscriptions, kitchen prep, and delivery workflows
• Driver Assignment & Tracking: Real-time delivery status updates
• Nutrition Analytics: Track user health data and engagement
• Role-Based System: Admins, kitchen, packaging, and delivery staff