Case Study: Digitizing Diet Food Subscriptions for Lowcal – Bahrain

Lowcal, a premium diet food provider in Bahrain, needed a scalable system to manage personalized nutrition plans and daily meal delivery. We built a dual-channel solution: an admin web panel to control the kitchen-to-delivery flow, and a mobile app for users to subscribe, personalize, and track their dietary plans. Our platform ensured smooth coordination between kitchen, packaging, and delivery—boosting customer satisfaction and internal efficiency.

The Challenge

Lowcal, a Bahrain-based nutrition center, required a digital system to streamline their end-to-end diet food operations. Managing customized diet plans, kitchen workflow, subscription scheduling, and daily deliveries through manual or disconnected systems limited scalability and customer engagement.

Our Solution

We delivered a secure and responsive web-based management portal for Lowcal administrators to receive orders, manage subscriptions, coordinate with the kitchen team, and assign deliveries to dedicated drivers. Alongside, we developed a customer-facing mobile app for iOS and Android, allowing users to choose diet packages (monthly/weekly), view upcoming menus, monitor daily calorie intake, and subscribe using BenefitPay or other digital payments.

The Results

Lowcal successfully launched its digital ecosystem across Bahrain, offering both customers and administrators a seamless subscription and delivery experience. With BenefitPay integration, the platform enabled cashless operations. Customers now manage their health goals digitally, while staff optimize food preparation and delivery logistics through the admin portal.

Future Plans

Key Features Delivered

  • Customer Mobile App (iOS & Android): Diet plan selection, subscription management, daily menu preview
  • Secure Admin Web Portal: Manage orders, kitchen workflow, driver assignment
  • Real-Time Tracking: Delivery status and meal dispatch updates
  • Calorie Breakdown: Visual tracking of nutritional values per day
  • BenefitPay Integration: Fast, secure, region-specific payments
  • Role-Based Access: Kitchen staff, delivery drivers, admins
  • Reports & Analytics: Monitor active plans, deliveries, and user behavior